At Shilinge, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from users of our website and services.
2. Information We Collect
We may collect the following types of information from users:
Personal Information: When users register an account, make a payment, or contact us for support, we may collect personal information such as name, email address, phone number, and billing information.
Payment Information: We collect payment details, including credit card numbers or other payment method information, to process transactions securely.
Usage Information: We collect information about how users interact with our website and services, including IP addresses, device information, browser type, and pages visited.
3. How We Use Information
We use the information we collect for the following purposes:
To provide and improve our services, including processing payments and transactions.
To communicate with users about their accounts, transactions, and support inquiries.
To personalize user experience and tailor our services to their preferences.
To analyze website usage and trends to improve our website and services.
To comply with legal and regulatory requirements.
4. Information Sharing and Disclosure
We may share users' information with third parties for the following purposes:
With service providers: We may share information with third-party service providers who
assist us in providing our services, such as payment processors, fraud prevention services, and customer support.
With affiliates: We may share information with our affiliates for business purposes, such as marketing and promotions.
With legal authorities: We may disclose information in response to legal requests, court orders, or to comply with legal obligations.
5. Data Security
We take reasonable measures to protect the security and confidentiality of users' information, including encryption, secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. User Rights and Choices
Users have certain rights and choices regarding their information, including the right to access, update, or delete their personal information. Users can also opt-out of receiving marketing communications from us by contacting us at contact@shilinge.com.
7. Children's Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of any material changes by posting the updated Privacy Policy on our website or sending a notification to registered users.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@shilinge.com.
Effective Date: February 12, 2024
This Privacy Policy applies to Shilinge and governs the collection, use, and disclosure of users' information. By using our website and services, users agree to the terms of this Privacy Policy.